Terms and Conditions

1. Acceptance of Terms

Welcome to Aurora Design Studio! By accessing and using our website and services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services. These Terms constitute a legally binding agreement between you and Aurora Design Studio, a company registered in the European Union, located at 12 Evening Dew Street, Tallinn, Estonia. These terms are effective as of January 1, 2025.

2. Description of Services

Aurora Design Studio provides a range of digital design and marketing services, including but not limited to:

We reserve the right to modify or discontinue any service at any time without notice. We strive to provide high-quality services, but we do not guarantee that our services will be uninterrupted or error-free.

3. User Obligations

As a user of our services, you agree to:

Failure to comply with these obligations may result in termination of your access to our services.

4. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Aurora Design Studio or its licensors and is protected by copyright and other intellectual property laws. You may not use our content without our express written permission. Upon full payment for services rendered, Aurora Design Studio grants you a non-exclusive, perpetual license to use the final deliverables created specifically for your project. However, Aurora Design Studio retains ownership of all original design concepts, drafts, and any unused materials. We may showcase completed projects in our portfolio or marketing materials, unless otherwise agreed upon in writing.

5. Payment Terms

Payment for our services is due as specified in our invoices. We may require a deposit before commencing work on a project. Late payments may be subject to interest charges. We reserve the right to suspend or terminate our services if payments are not received on time.

All prices quoted are exclusive of VAT or other applicable taxes, which will be added to the invoice where applicable. Aurora Design Studio reserves the right to adjust pricing for ongoing projects if the scope of work changes significantly from the original agreement.

6. Limitation of Liability

To the maximum extent permitted by law, Aurora Design Studio shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services, even if we have been advised of the possibility of such damages. Our liability is limited to the amount paid by you for our services.

Aurora Design Studio is not responsible for any third-party services or products recommended or used in connection with our services. We advise you to review the terms and conditions of any third-party providers before using their services.

7. Dispute Resolution

Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the Estonian Chamber of Commerce and Industry. The arbitration shall take place in Tallinn, Estonia. The decision of the arbitrator shall be final and binding on both parties. Before initiating arbitration, we encourage you to contact us directly to resolve any issues amicably. We are committed to working with our clients to find mutually satisfactory solutions.

8. Termination

We may terminate your access to our services at any time for any reason, including but not limited to breach of these Terms. You may terminate your use of our services at any time by notifying us in writing. Upon termination, you shall cease all use of our services and content.

9. Changes to Terms

We reserve the right to modify these Terms at any time without notice. Your continued use of our services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Estonia, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Tallinn, Estonia.

11. Refund Policy

Aurora Design Studio's refund policy is determined on a case-by-case basis. If you are dissatisfied with our services, please contact us within 14 days of receiving the final deliverables to discuss your concerns. We will make every effort to address your issues and find a satisfactory resolution. Refunds may be issued at our discretion, taking into account the scope of work completed and the nature of the services provided. Please note that deposits are generally non-refundable, as they cover the initial project setup and planning phases.

12. Confidentiality

Aurora Design Studio agrees to maintain the confidentiality of any sensitive information shared by you during the course of our services. We will not disclose your confidential information to any third parties without your express written consent, except as required by law.

13. Accessibility

Aurora Design Studio is committed to ensuring that our website and services are accessible to everyone, including individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. For more information, please see our Accessibility Statement.

14. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Aurora Design Studio
12 Evening Dew Street
Tallinn, Estonia
Email: info@auroradesignstudio.com
Phone: +372 317 4334

15. Entire Agreement

These Terms constitute the entire agreement between you and Aurora Design Studio relating to the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether oral or written.